Privacy Policy for Pansoft
Pansoft Pty Ltd (“Pansoft”, “we”, “our”, “us”) is dedicated to safeguarding your personal information and respecting your privacy rights. We comply fully with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains clearly how we handle your personal information, including how we collect, store, use, and disclose it.
What Personal Information We Collect
- Identity Information: Your name, job title, the organisation you represent.
- Contact Information: Email addresses, phone numbers, and postal addresses.
- Professional Information:Employment history, qualifications, skills, and references provided during applications or engagement.
- Technical Information: Information automatically collected when you use our website or services, including IP address, browser type, operating system, and usage data.
- Marketing and Communications Information: Preferences regarding newsletters, promotional materials, surveys, and communications from us.
How We Collect Your Personal Information
- Direct Interactions: When you directly interact with us through email, phone, forms on our website, or in-person meetings and events.
- Automated Technologies: Using cookies, website analytics tools, and other technologies that automatically collect data about your interactions with our website.
- Third Parties and Public Sources: Information obtained from partners, service providers, business contacts, and publicly available sources like LinkedIn or industry databases.
How We Use Your Personal Information
- Providing Services: Delivering and managing products and services you request.
- Communications and Customer Support: Responding to your queries, requests, feedback, or providing support.
- Administration: Sending essential communications about changes to our terms, conditions, policies, or service updates.
- Marketing and Promotions: Informing you of products, services, events, or promotional offers relevant to your interests.
- Improvement and Analytics: Analysing the usage of our services and website to improve our offerings and enhance user experience.
- Legal and Compliance: Complying with legal obligations and regulations and protecting our legal rights.
Disclosure of Your Personal Information
- Employees, contractors, and affiliated entities of Pansoft.
- Trusted third-party service providers who support our business (IT services, cloud storage, marketing).
- Professional advisers (lawyers, auditors, financial advisors).
- Law enforcement, government bodies, or regulators where required by law.
- Any other third parties with your consent or as otherwise legally permitted or required.
We ensure that third parties handling your personal information adhere strictly to privacy and confidentiality obligations.
International Transfers
InData Security
Your Privacy Rights
- Access your personal information held by us.
- Request corrections if your information is incorrect or incomplete.
- Opt-out of direct marketing communications.
Cookies and Analytics
Our website uses cookies and analytical tools to enhance your user experience, monitor website performance, and personalise your visits. You can control cookie usage via your browser settings, although disabling cookies may limit some website functionalities.
External Links
Changes to this Privacy Policy
Contact Information
For questions or concerns regarding this Privacy Policy or to exercise your rights, please contact:
Email: contact@pansoft.com.au
Phone: +61 075646 4560
Address: F10B 47 Ashmore Road Bundall 4217