Business Automation Services for Australian Businesses
Manual data entry, copy-and-paste between systems and approval chains run by email slow teams down and introduce errors. Pansoft Technologies designs, builds and supports automation that connects the tools you already use, so your people can spend their time on work that needs them. We are based on the Gold Coast and work with organisations across Australia.
Automation services
Workflow and process automation
Map, simplify and automate approvals, onboarding, reporting and other repeatable processes.
n8n automation
Flexible, self-hostable workflows that integrate your apps, databases and APIs.
Microsoft Power Automate
Automation across Microsoft 365, Teams, SharePoint, Outlook and Dynamics 365.
AI agents and chatbots
Assistants that answer questions from your own content and hand off to people when needed.
System integration
Connect your ERP, CRM and line-of-business systems so data flows between them. See also our ERP Solutions.
Support and improvement
Monitoring, error handling and ongoing changes as your processes evolve.
Benefits
- Fewer manual steps and re-keying errors
- Faster turnaround on routine requests
- Consistent, auditable processes
- Better use of existing software licences
- Security and access control considered from the start
Our process
- Discover: We learn how the work happens today, the systems involved and what success looks like.
- Design: We propose the simplest workable solution, platform and security approach, with an estimate.
- Build and test: We build in stages, test with real scenarios and refine with your team.
- Launch and train: We deploy, document and train the people who use and own the workflows.
- Support and improve: We monitor, fix and extend the automation as your needs change.
Frequently asked questions
Which automation platform should we use?
It depends on the systems you already run, your data residency needs and who will maintain the workflows. We usually compare Power Automate, n8n and custom integration during discovery and recommend the best fit.
Do we need to replace our current systems?
No. Most automation projects connect the tools you already have through their APIs or connectors.
How do you handle security and privacy?
We apply least-privilege access, store credentials securely, log workflow activity and consider the Australian Privacy Principles when personal information is involved.
Can you support automations after go-live?
Yes. We can provide monitoring, fixes and enhancements under an ongoing support arrangement.
Talk to Pansoft about automation
Tell us which processes are slowing your team down. We will discuss options and next steps with no obligation.
Contact us or call (07) 5230 2004